Orders, Shipping & Returns
Shipping costs are based on Royal Mail charges prevalent a the time. We ship using 1st class post.
International orders are shipped using Royal Mail Air Mail services.
Transit times can vary between 3-4 days to 4-5 weeks depending on destination.
If you require a faster service - we can offer courier services which typically deliver within 4-5 business days - but costs are significantly higher.
If you require this service please email us at :-
Our refund policy is 15 Days.
Unfortunately we can’t offer you a refund or exchange after this period.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
REFUNDS (if applicable)
Refunds will be approved if we have shipped the wrong item, if their is a quality defect with the print.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
EXCHANGES (if applicable).
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email to:- firstname.lastname@example.org and send your item to: Suite 1, Claymore House 145 Kilmarnock Road North Lanarkshire United Kingdom Glasgow, G41 3JA.
Our products are shipped within 2-3 days using the following carriers: Royal Mail or Air Mail..
To return your product, you should mail your product to:Suite 1, Claymore House, 145 Kilmarnock Road North Lanarkshire United Kingdom Glasgow, G41 3JA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping item(s) over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at email@example.com.
We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at :- firstname.lastname@example.org